Our Initial Pilot

Our Initial Pilot 1200 877 manager

Wanting to test our technology…

A few months ago we launched our initial pilot in a small community called Duraznales, located five hours away from Guatemala City.

Our pilot lasted seven days and was divided in to two different parts. Fort he first part, we focused on Public Relatons. During the first two days we visited local leaders (Cocodes and the Mayan Mayoress) as well as other influential people in the community. Having done demos and relationship building through press conferences, tv appearances, etc we were welcomed by everyone we made contact with.

Once the two days of PR were done, we started with our medical consultations. As mentioned previously the focus of this pilot was to test our technology and so, with five days remaining we set out to perform as many consultations and surveys as possible. At first, people seemed surprised to see the service that was being offered, some even expressed disbelief that our solution could be an option for their medical needs. As time passed and more people came, not only were we able to test out our tech and find all the improvements that needed to be made, but we also got a very good understanding of social and demographic characteristics as well as willingness of payment, patient satisfaction, etc.

In regards to emotional reactions, we can say there were many. From the moment we arrived in the community, we found ourselves surrounded by reactions of joy, some showed disbelief who quickly became believers,  amusement, curiosity, and of course a general thankfullness from the community in general who even made a town lunch in order to express their gratitude.

Our efforts were a total success as we were able to see 96 patients and completed  154 surveys. Based on everything we learned from that pilot, we continued with our product development and other efforts towards our next pilots!

Bitmec, a new digital health system

Bitmec, a new digital health system 1584 822 manager

In developing countries such as Guatemala, the provision of health services by the State is and has been deficient, especially in rural areas of the country, where the level of basic health services are neglected, limited and undersupplied.

With millions of people living in underserved areas, there is a need to bring agile solutions as alternatives that gives access to medical care for the under-served.


Bitmec is a digital health system that delivers quality medical care at low cost to underserved rural areas. The Bitmec system consists of 3 pillars that are connected through an interactive web portal:

1. Patients located in rural communities.

2. A network of itinerant health promoters.

3. Network of remote doctors connected through the Bitmec portal.



1. Health Promoter:

Is an individual that belongs to the community that has basic medical training (nurses or nursing assistants). The health promoter is the point of contact between the patient and the doctor. His role is to register patient´s medical history and to create medical cases (record vital signs and fill up symptom reports for the patients). The promoter can communicate in Spanish and in local Mayan languages ​​so that the communication is fluid and there are no cultural gaps between all parties involved.

2. Network of doctors:

Doctors are located in a call center which operates from a remote location . The network consists mainly of general physicians, and other specific types such as pediatricians. Once a doctor receives a medical case (medical history, vital signs and symptoms) this information is analyzed by the doctor, followed by a video consultation and the ability to generate prescriptions, lab orders, etc

3. Patient:

Is a person who lives in a rural community that does not have access to quality medical care. The value proposition for this client is to offer a primary health care service at a reasonable cost and with the convenience of not having to move from their community, removing barriers such as cost of transportation and opportunity cost.

Bitmec brings healthcare where its never been before.